There is a wise old saying that tells us “A Watched Kettle Never Boils“. I reckon if you watch a plugged-in, switched on kettle long enough and it doesn’t boil, your kettle is probably broken. The phrase originated before electricity …

Have You Got Your Sales Pipeline Boiling Yet? Read more »

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Do you know why so many sales people fail to engage with potential customers and end up missing out on so much business? Let me share something with you that completely changed the way I sold things – and has …

How to Engage Effectively With Potential Customers Read more »

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Have you ever heard of the Portuguese – Saudade? It has no direct translation in English, it describes a distinct sense of longing for something that doesn’t actually exist, and is described as an ‘emptiness’ – like someone or something …

The Word that Delivers Perfect Customer Service Read more »

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I cannot put into words how much I dislike the average, sales trainer taught elevator speech. Until recently I couldn’t quite put my finger on the real reason why, I just knew they didn’t work. Should someone approach – or …

I’m Begging You – Ditch that Elevator Speech for Something More Effective Read more »

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