I was brought up to be a worker – it was a family expectation. Every Saturday – from the ages of 12 to 16 – I helped deliver milk in the morning, worked at the local shoe shop during the day and did …

Why Busy Sales Fools Don’t Become Successful Salespeople Read more »

Tagged with: , , , , , , ,

There is a wise old saying that tells us “A Watched Kettle Never Boils“. I reckon if you watch a plugged-in, switched on kettle long enough and it doesn’t boil, your kettle is probably broken. The phrase originated before electricity …

Have You Got Your Sales Pipeline Boiling Yet? Read more »

Tagged with: , , , , , ,

“The secret to riches is the same as the secret to comedy – timing.” Max Skinner (Russell Crowe) – A Good Year 1. You’ve Got to be Fabulous, Original YOU Delivering someone else’s jokes might not be your best choice – even …

7 Reasons Why Sales is Like … Stand-Up Comedy Read more »

Tagged with: , , ,

Do you know why so many sales people fail to engage with potential customers and end up missing out on so much business? Let me share something with you that completely changed the way I sold things – and has …

How to Engage Effectively With Potential Customers Read more »

Tagged with: , , , , , , ,

Have you ever heard of the Portuguese – Saudade? It has no direct translation in English, it describes a distinct sense of longing for something that doesn’t actually exist, and is described as an ‘emptiness’ – like someone or something …

The Word that Delivers Perfect Customer Service Read more »

Tagged with: , , , , ,